> For the complete documentation index, see [llms.txt](https://help.openletterconnect.com/olc-help-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.openletterconnect.com/olc-help-docs/product-and-order-guide/order-processing-and-mail-schedule-est.md).

# Order Processing & Mail Schedule (EST)

Orders in Open Letter Connect follow a fixed billing and mailing cycle. Once you schedule an order, it enters the next available processing window. OLC Credits are deducted late in the evening to finalize payment before mailers are queued. This schedule ensures predictable delivery timelines and gives our production team enough time to prepare each order correctly.

**Example:** If you schedule an order on Monday at 6 PM EST, credits will be deducted on Tuesday night, and the mailers will go out on Wednesday.

<table><thead><tr><th width="293.5455322265625">Orders Scheduled Between</th><th width="324.272705078125">Credits Deducted (Between)</th><th>Mail Date</th></tr></thead><tbody><tr><td>Sunday 8:01 PM – Monday 8:00 PM</td><td>Tuesday 11:00 PM – 12:00 AM</td><td>Wednesday</td></tr><tr><td>Monday 8:01 PM – Tuesday 8:00 PM</td><td>Wednesday 11:00 PM – 12:00 AM</td><td>Thursday</td></tr><tr><td>Tuesday 8:01 PM – Wednesday 8:00 PM</td><td>Thursday 11:00 PM – 12:00 AM</td><td>Friday</td></tr><tr><td>Wednesday 8:01 PM – Thursday 8:00 PM</td><td>Friday 11:00 PM – 12:00 AM</td><td>Monday</td></tr><tr><td>Thursday 8:01 PM – Sunday 8:00 PM</td><td>Monday 11:00 PM – 12:00 AM</td><td>Tuesday</td></tr></tbody></table>