> For the complete documentation index, see [llms.txt](https://help.openletterconnect.com/olc-help-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.openletterconnect.com/olc-help-docs/getting-started/setting-up-your-account/your-dashboard-explained.md).

# Your Dashboard, Explained

Here's a quick tour of what you're looking at on your Open Letter Connect dashboard.

{% embed url="<https://www.loom.com/share/57d5df0bca7f4e0da25321262f88ec24>" %}

### 🧭 Top Navigation

This is your home base - jump between **Dashboard**, **Orders**, **Templates**, **Campaigns**, and **Contacts**. On the right, you'll find your wallet **balance**, the **Live/Test** toggle, help, and your profile.

<figure><img src="https://3163187684-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FSP96nBmkaaFJC8FJquKi%2Fuploads%2FryH4a5LSYjEB5QvopVVu%2Fimage.png?alt=media&amp;token=649c3841-ba0b-4058-ba70-ea4e1505683a" alt=""><figcaption></figcaption></figure>

### ✅ You're All Set

A simple checklist to get your first mailing out the door: **add contacts**, **create a template**, and **place an order**. Once all three are done, you're good to go! There are also quick links to build a targeted mailing list or turn on response tracking (so you know who's calling or scanning your mail).

<figure><img src="https://3163187684-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FSP96nBmkaaFJC8FJquKi%2Fuploads%2Fgf23MhbC4u6lyaB4Y3FM%2Fimage.png?alt=media&amp;token=db0965a0-e03c-46ad-9c29-01349ca52364" alt=""><figcaption></figcaption></figure>

### 📊 Mail Performance

Your at-a-glance stats for how your mail is doing recently:

* **Total spend** — how much you've spent and how many pieces you've sent.
* **Mail delivery status** — a bar showing where your mail is: delivered, in transit, mailed, or returned.
* **Product mix** — what types of mail you're sending as a percentage.
* **Delivery speed** — how many days, on average, your mail takes to arrive.
* **Address quality** — how clean your mailing list is: bad addresses caught before mailing (saving you money) and mail that came back undeliverable.<br>

  <figure><img src="https://3163187684-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FSP96nBmkaaFJC8FJquKi%2Fuploads%2FydwRjev7Suy7sAWDd1PC%2Fimage.png?alt=media&amp;token=c5b6d72c-b23e-49da-ab53-f7142f6525bc" alt=""><figcaption></figcaption></figure>

### 📦 Active Orders / Future Orders

A running list of your mailings — what's active now or coming up. Each row shows the order name, mailing date, status (like *Processing* or *Mailed*), how many pieces, and what it cost. Click **View all orders** to see everything.

<figure><img src="https://3163187684-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FSP96nBmkaaFJC8FJquKi%2Fuploads%2FgZ4rv4G1gcBU2Wq7YWdJ%2Fimage.png?alt=media&amp;token=52ed54b0-6655-4b02-bd41-066fc475196e" alt=""><figcaption></figcaption></figure>

### 🏆 Most Mailed

Your top performers — the templates, orders, or campaigns you send the most. See what's mailed most often, when it last went out, and how much it's cost you overall.<br>

<figure><img src="https://3163187684-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FSP96nBmkaaFJC8FJquKi%2Fuploads%2FuRAE3OUvjtI4gQUqu9Gk%2Fimage.png?alt=media&amp;token=56ff9a11-07bd-4e43-8b61-0e9c08b64467" alt=""><figcaption></figcaption></figure>