Setting Up Your Account

This guide walks you through creating your account, completing your profile, setting up billing, and preparing your account for your first mail campaign.

Step-by-Step: Creating Your OLC Account

1. Go to https://app.openlettermarketing.com/signup

2. Click “Start for Free” in the top-right corner.

3. Fill in the following details:

   • Name

   • Email address (use your business email for best tracking)

   • Password

   • Company Name

   • Phone Number

4. Agree to the Terms of Service and click “Create Account.”

5. Check your inbox for a verification email and click the confirmation link.

💡 Tip: Use a team-shared inbox (like [e-mail]) if multiple people will access the account.

Completing Your Profile

After logging in:

1. Click your profile icon (top-right corner) and select Company Settings.

   
2. Configure:

   • Address Strictness

   • Return Address Configuration

   • Property Address Configuration

   • Branding Assets

   • Sender Profiles

     

Why This Matters: Your default sender address ensures compliance with mailing standards and improves deliverability.

Setting Up Billing

To add funds for live mailers:

1. Go to "Wallet" in the top navigation.

2. Click “Add Funds” and select your payment method:

   • Credit/Debit Card

3. Enter the desired amount and confirm.

   
4. Your wallet balance will update immediately.

💡 Tip: Auto Funding is enabled on your account. If your wallet balance is not enough to cover an order when it is being processed, OLC will automatically add enough funds to your wallet to cover the order amount. This helps prevent orders from failing due to insufficient funds.

For detailed billing instructions, see: Wallet & Billing Guide.