# How It Works {% embed url="" %} #### Step-by-Step Procedures **Step 1: Start a Campaign**\ Go to the **Campaigns** tab and click **Create Campaign**.
**Step 2: Add Your First Mailer**\ Pick your first mail piece. This could be a postcard or a letter. Choose the design, postage, and envelope if needed.
**Step 3: Set a Delay**\ Click **Add Delay** and choose how many days to wait before the next mailer is sent. You can choose any number between 1 and 365.
**Step 4:** **Build Your Flow**\ Add another mail piece. Then add another delay. Keep repeating this until your campaign is complete.
**Step 5: Save and Launch**\ Click "**Save"** to add your campaign flow. It will now appear under the **Orders** tab when you are ready to send.
**Step 6: Place a Campaign Order** * Go to **Orders › Create › Campaign**
* Select your **saved campaign**
* Choose your contact list, return address, and send date * Download and check each proof
* Submit your order **Note:** You are not charged right away. Each mail piece is charged on the day it is scheduled to send. **Step 7: Make Changes Anytime**\ Click the **Action** button beside any campaign to edit mail pieces, change the delay, or delete the campaign. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://help.openletterconnect.com/olc-help-docs/campaign-builder-multi-touch-mail-automation/how-it-works.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.