What is Open Letter Connect?

Open Letter Connect (OLC) is a modern direct mail automation platform designed to help businesses send personalized letters, postcards, and mailers, triggered by actions in your CRM, e-commerce store, or other tools.

Our mission is to make direct mail as easy and automated as sending an email. Whether you’re a real estate investor following up with leads, an e-commerce store rewarding VIP customers, or an agency managing outreach campaigns, OLC helps you deliver timely, personalized mail that gets noticed.

Who is Open Letter Connect For?

Industry

How OLC Helps

Real Estate Investors

Send property offers, follow-up letters, or appointment reminders to potential sellers or buyers.

E-commerce Stores

Reward loyal customers with thank-you postcards, re-engage lapsed buyers, or promote special offers.

Agencies

Manage automated mail campaigns for multiple clients then track and optimize results easily.

Financial Services

Deliver personalized financial statements, reminders, or compliance notices.

Healthcare Providers

Send appointment reminders, patient follow-ups, or health campaigns.

What Can You Do with OLC?

  • Send Mail on Autopilot: Trigger mailers automatically when a lead opts in, a deal closes, or a tag is applied in your CRM.

  • Integrate with Your Tools: Connect OLC with platforms like GoHighLevel, Zapier, Shopify, or via API.

  • Personalize at Scale: Use merge fields (like {{first_name}} or {{property_address}}) to customize each mailer.

  • Track Results: Monitor mail status (Scheduled, Processing, Mailed) and track engagement (QR scans, etc.).

Why Direct Mail?

Even in a digital world, direct mail stands out:

  • Higher response rates than email alone (up to 5-9x higher in some industries)

  • Less competition in the mailbox vs. crowded inboxes

  • Tangible impact that builds trust and engagement

💡 Combining direct mail with email and digital channels boosts overall campaign performance.

How Does It Work?

  1. Create Your Account

  2. Add or design a mailer template

  3. Connect your CRM or e-commerce store

  4. Trigger mailers based on actions (e.g., lead tags, order values, form submissions)

  5. Track mail status and engagement in your OLC dashboard

Why Use OLC vs. Traditional Print Shops?

OLC

Traditional Print Shop

Automated via CRM & tools

Manual orders and processing

Personalized at scale

Limited personalization options

Real-time tracking

Minimal or no delivery visibility

Integrates with platforms

Standalone, no tech integrations

Scales with your business

Limited flexibility for scaling

📬 OLC makes direct mail simple, scalable, and integrated.

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